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Nissan Diesel Group introduced a new business strategy called CA to answer further needs of the customer, employing small groups of elite business personnel.
Volvo IT Japan helped realize this strategy by developing the new backbone system required.
Further, Volvo IT Japan successfully undertook functional implementation and operational training of the system at 16 branches and 180 departments all over Japan.
※About CA？
CA stands for Customer's Adviser.
A new sales structure for the purpose of meeting the needs of customer faster, where a salesperson is not just responsible for a sale of new car, but also has to cover as a product, commodities such as old car,
spare parts etc.
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